Ecommerce Operations & Analytics Intern

Job Description: Who We Are: We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. Remote: Candidates who live in or around the Houston,Tx area is ideal but we are open to considering other US or MX locations. This position is open to applicants or individuals who are located in or willing to move to AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA. The Role: As an Ecommerce Operations & Analytics Intern, you will play a key role in helping Cart.com build a scalable operational backbone for our Commerce-as-a-Service (CaaS) offering. Reporting to the Senior Director, Ecommerce Solutions & Analytics, you will support the design and development of an Airtable-based operations system that connects planning, campaign management, execution workflows, and downstream ecommerce platforms like Shopify. This internship is ideal for someone interested in the intersection of marketing operations, ecommerce, systems thinking, and automation—and who wants to build something tangible that will be used across the business. Internship Objective & Focus: Help design and build a centralized “CaaS Ops Command Center” in Airtable that connects workflows end-to-end, reduces manual handoffs, and enables real-time visibility across campaigns, brands, and channels. What You’ll Do: Map current agency and ecommerce workflows across planning, campaign execution, and reporting Design and structure Airtable bases, tables, and relationships to support scalable operations Build dashboards and views that provide visibility into campaign status, timelines, and performance Develop light automations (formulas, scripts, integrations) to streamline data flow across systems Support integration of operational workflows into ecommerce platforms like Shopify Standardize processes and reduce manual handoffs across teams Document workflows and create clear, usable Standard Operating Procedures (SOPs) Partner cross-functionally with marketing, ecommerce, and analytics stakeholders Learning Exposure: Real-world application of marketing operations and ecommerce infrastructure Hands-on experience with Airtable as an operational system of record Exposure to Shopify ecosystem workflows and integrations Process design, automation, and systems thinking in a high-growth environment Cross-functional collaboration across marketing, operations, and analytics teams What will help you Succeed in This Internship: Knowledge (Academic Foundation): Coursework or academic projects in Marketing, Business, Data Analytics, Information Systems, or related field Foundational understanding of ecommerce or digital marketing workflows Basic familiarity with relational data concepts (tables, fields, relationships) Skills (Applied Tools & Techniques): Experience (academic or personal) with tools like Airtable, Excel/Google Sheets, or similar platforms Ability to structure and organize data in a clear, logical way Basic experience with formulas, automation tools, or scripting is a plus Strong documentation and process-mapping skills Abilities (Approach & Growth Potential): Systems thinker who enjoys connecting moving parts into a cohesive workflow Curious, proactive, and comfortable working in ambiguity Strong attention to detail with a focus on building scalable solutions Ability to take feedback, iterate quickly, and improve solutions over time Effective communicator who can translate complex processes into simple documentation Internship Structure: Duration: 12 weeks Schedule: Part Time Hours (20 hours or less per week) – During Semester End- of- Internship Deliverable: As part of the internship experience, the Intern will complete a defined operations system build project that applies academic learning to a real business challenge. Final Deliverables: Deliverable 1: Fully functional CaaS Ops Command Center built in Airtable Deliverable 2: Documented workflows and SOP playbook for team adoption Deliverable 3: Final presentation showcasing system design, functionality, and scalability recommendations For internship roles, throughout the duration of the set internship period only, candidates may be eligible to work under existing student-authorized employment programs (such as CPT or OPT) where applicable. Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Cart.com is the leading provider of unified commerce and logistics solutions that enable B2C and B2B companies to sell and fulfill anywhere their customers are. Our interconnected suite of software and services powers cross-channel commerce operations from listing to sale to fulfillment for some of the world’s most beloved brands and most demanding organizations. By unifying the digital and physical aspects of commerce across channels, Cart.com is transforming how merchants sell and how people buy.