Quality Intern

Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career! The Quality Intern will support multiple initiatives within the Quality department aimed at strengthening compliance, improving operational efficiency, and enhancing overall quality system performance. This role will assist in advancing key departmental projects, ensuring timely completion of deliverables, and supporting routine quality operations. The intern will create current and future state process maps, document operational pain points, handoff delays and redundancies, and assist with drafting or revising SOPs and Work Instructions (WIs) under guidance. QUALIFICATIONS Currently enrolled as an undergrad in a college or university program Pursuing studies in Quality Management, Life Sciences, Public Health, Business, Operations, or a related field Strong analytical, organizational, and documentation skills Ability to work independently and collaboratively with cross functional teams Effective written and verbal communication skills Detail oriented, dependable, and capable of following established procedures Interest in quality systems, risk assessment, and process improvement Proactive, flexible, and eager to learn ESSENTIAL FUNCTIONS / AREAS OF ACCOUNTABILITY Audit Process Enhancement Assist with revising audit checklists, templates, and standard forms (Audit Toolbox) Capture meeting minutes and clearly document action items, owners, and due dates Quality Process Analysis & Risk Assessment Create process maps that illustrate current workflows and future state recommendations Identify pain points, workflow inefficiencies, handoff delays, and redundancies Support drafting or revising SOPs/WIs under guidance to reflect updated workflows CAPA Process Improvements Support revision of CAPA forms, tools, and related process flows Other Duties Assist with routine quality operations as needed The typical base pay range for this role is USD $26,000 - $26,000 per year. Please contact Brandi Johnson at (303) 764-4289 or at brandi.johnson@emvenio.com today to learn more about our opportunities where you can make a difference in your own career! Professional Case Management is an Equal Opportunity Employer. At Professional Case Management (PCM), our mission drives us. We have a growing team of over 4,000 employees who are passionate about delivering care that enhances the quality of life of clients in the most healing of environments – the home. We believe that aligning genuine, caring team members with this purpose is life-changing for our clients, customers, and teammates alike. And it’s our goal to consistently stretch ourselves – and the organization – to ensure we’re always learning, growing, and elevating our standards of service. In everything we do, we share a strong set of core values: We Work As A Team, We Do The Right Thing, We Figure It Out, We Pursue Growth, and We Take Ownership. PCM has been an industry leader in delivering specialized in-home care and other services to clients for over 30 years. Our Home Care division is the nation’s premier Home Healthcare provider to former nuclear weapons and uranium workers, upholding the highest standards of care through accreditation by the Accreditation Commission of Health Care (ACHC).