Governance Operations Intern
webook.com · Remote · Full-time
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
Role Overview:
The Governance Operations Intern supports the execution of governance processes across the organization, ensuring that trackers, documentation and coordination activities are consistently maintained and up to date.
The role combines structured administrative work (such as maintaining trackers, organizing documentation, and capturing meeting outputs) with exposure to how governance operates in a fast-growing, multi-country technology company.
Working closely with the PM, Operations and Governance, as well as cross-functional teams (Marketing, Event Operations, Finance, Legal, HR and IT), you will gain practical insight into how decisions are tracked, risks are managed and processes are standardized across regions.
Key Responsibilities
1- Governance Operations & Coordination
Support execution of governance processes across teams and regions
Track actions, decisions and follow-ups from governance meetings
Coordinate with stakeholders to ensure timely updates and alignment
Assist in preparing governance summaries and internal reports
2- Tracking & Reporting
Maintain and update governance trackers, including:
Policy/SOP Master Sheet
Risk register
Issue and action logs
Ensure trackers are accurate, consistently structured and up to date
Flag missing inputs, inconsistencies or overdue actions
3- Documentation & Standardization
Support formatting and standardization of:
SOPs and policies
Templates and internal documentation
Ensure documents follow naming conventions, version control and consistent structure
Identify and flag outdated, duplicated or unclear documentation
4- Knowledge Management & Folder Governance
Maintain and update the webook.com Hub (internal portal) to ensure content is accurate and up to date
Support maintenance of centralized repositories (shared drives, internal tools)
Ensure documents are properly stored, accessible and clearly owned
Assist in organizing folder structures, access and governance standards
5- Governance Calendar & Follow-ups
Support management of governance calendar (policy reviews, compliance checks, internal audits)
Track deadlines and send reminders to relevant stakeholders
Follow up on pending actions and updates
6- Learning & Exposure
Exposure to how governance operates in a high-growth, multi-country tech company
Understanding of how decisions, risks and processes are managed at scale
Hands-on experience working across Operations, Finance, Legal, HR, IT and Marketing
Development of skills in documentation, tracking, coordination and structured reporting
Recently graduated or in the final year of a degree in Business, Operations, Management, Project Management, or a related field
English written and verbal communication skills are non-negotiable
Strong organizational and administrative skills
High attention to detail and ability to work with tight deadlines
Comfortable using tools such as Excel / Google Sheets / Docs