Member Marketing Strategy & Insights Internship

At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 90% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study [https://www.carrumhealth.com/rand-corp-study-bundled-payments-save/] and featured as a Harvard Business School (HBS) case study [https://www.hbs.edu/faculty/Pages/item.aspx?num=51867]. We’re rebuilding healthcare from the ground up and looking for interns to play a critical role in our success. We’ve experienced tremendous growth in the last few years and we’re looking to bring on interns who can embody our company mission and values and be assets to our teams!  This internship program runs for 10 weeks from June 8 to August 14, 2026 and is open to recent graduates and grand students. The internship is remote and has a stipend of $7,500.00 paid in semi-monthly installments.  The Member Marketing Strategy & Insights Intern will report to the Director of Engagement Marketing.  You’re excited about this opportunity because you will... * Help uncover why members do—or don’t—engage with their healthcare benefits, and influence how we improve that experience * Design and support real member research, including focus groups, surveys, and one-on-one conversations * Turn member feedback into clear insights that shape marketing strategy, messaging, and the member journey * Work on a high-impact project focused on improving conversion—from registration to care * Collaborate closely with the B2C Marketing team and cross-functional partners to bring insights to life * Have opportunities to develop strategic and impactful project assignments that support the company's key objectives and priorities * Present your findings and recommendations to stakeholders, influencing real business decisions * Get exposure to managers and leaders with excellence in business acumen * Work with dedicated managers and knowledgeable peer mentors * Network and build relationships within our organization * Participate in all events available to our employees Requirements & Qualifications * You are available from June 8, 2025 to August 18, 2026 * You have your own laptop or computer and a stable internet connection in order to work remotely * Currently pursuing or recently completed a degree in Marketing, Communications, Public Health, Psychology, Sociology, or a related field * Exposure to qualitative research methods (coursework, projects, or prior internships) * Proficiency in Google Workspace (Docs, Slides, Sheets) * Comfortable using AI tools (e.g., Gemini) to support research synthesis, summarization, and drafting We’re excited about you because… You want to gain experience in a fast-paced digital health startup, and you’re yearning for an opportunity to take your current experience and apply it to a fresh new opportunity that is poised for enormous growth. We also hope to see from you: * You’re curious about why people behave the way they do—and motivated to turn that curiosity into meaningful insights * You’re interested in healthcare, digital health, or consumer behavior, and want to apply your skills in a real-world, high-impact setting * You’re a strong communicator, with the ability to clearly share ideas and insights across a variety of stakeholders * You’re resourceful and proactive, able to make progress and find solutions with limited direction and budget * You can manage multiple priorities, stay organized, and meet deadlines in a fast-paced environment * You enjoy collaborating cross-functionally with teams like marketing, product, data, and client success to drive meaningful outcomes * You’re open to feedback and eager to learn, grow, and contribute to a team-driven environment Why you’ll love your summer at Carrum... * You'll do real work that matters. This isn't a coffee-and-shadow internship. You'll own a project with measurable outcomes that the team will actually use and you'll be able to point to your impact when the summer wraps. * You'll learn from people who've done it before. Our team includes experienced operators from companies like Booz & Company, Livongo, Google, and Optum. You'll get exposure to how high-performing teams think, make decisions, and build in a fast-moving environment. * You'll see what it looks like to change healthcare. Carrum works with top health systems — Johns Hopkins, Mayo Clinic, Stanford Health Care — and employers like Walgreens, United Airlines, and large public sector organizations. The problems we're solving are real, and so is the impact. * You'll be trusted to do your job. We give team members, including interns, real autonomy. You'll get support and feedback, but you won't be micromanaged. We want you to bring your own ideas and perspective to the work. * You'll be part of a team that has fun. We celebrate wins, make space to recharge, and genuinely enjoy working together. Whether it's virtual events, team rituals, or just a great Slack channel, you'll feel like part of the team, not a summer visitor. * You'll leave with more than a line on your resume. By the end of 10 weeks, you'll have built something, measured its impact, and presented your findings to stakeholders. That's a real portfolio piece, and a preview of what a career in this field can look like. About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.